Shipping & Returns Information
- Most of our orders ship within 2-3 days.
- As some of the items are made to order, we do our best to fall within the 2-3 day window, but could potentially go longer.
- If your items are not going to ship within 2-3 days, you will be notified.
- All orders ship via UPS.
Returns & Refund
Please contact josh@rapidabrasives.ca to begin a return, thank you.
If you are not entirely satisfied with your purchase, simply send it back within the terms and we will refund it!
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card or original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact Rapid Abrasives at 1-888-622-0522.